Returns & Exchanges

At Vinylacy, we want you to be completely satisfied with your purchase. If your order doesn't meet your expectations, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Log into your Vinylacy account and select the order you wish to return to receive a unique Return Authorization Number.

• 2.
  Pack Your Items

  Carefully place the items in their original packaging, ensuring all tags and protective sleeves are intact to prevent damage during transit.

• 3.
  Ship the Package

  Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.